Family Development Resources, Inc. * NurturingParenting.com * 1.800.688.5822 How to Order 1. How to Order: INTERNET: NurturingParenting.com 24 Hours a Day! PHONE: (800) 688.5822 Monday thru Friday; 8:30 – 4:30pm Mountain Time FAX: (435) 649.9599 EMAIL: FDR@NurturingParenting.com EMAIL: FDR@NurturingParenting.com MAIL: Family Development Resources, Inc. PO Box 982350 Park City, Utah 84098-2350 2. Method of Payment: (U.S. Funds Only) 1. Check or Money Order 2. Credit Card (MasterCard, VISA, American Express) 3. Invoice (Available only with an established account or purchase order.) Send Payment to: Family Development Resources, Inc. PO Box 982350 Park City, Utah 84098-2350 Payment Payment Terms: Payment is due within 30 days upon receipt of materials. Please note: We will not ship orders if you have past due invoices. Payment must be made in U.S. currency. Shipping and Handling: Continental U.S. - We ship via UPS insured Ground. Allow 10-14 working days, depending on your location. • Shipping & Handling Continental U.S. - Orders up to $100.00, add $8.00. - Orders over $100.00, add 8% of total order. • 1st, 2nd, and 3rd Day Air Rates are available and determined by weight of the materials. This is an added cost over the regular shipping rate. Outside Continental U.S. - Call 800.688.5822 for shipping rates outside the Continental U.S. Refunds/Exchanges: Return materials in perfect condition within 30 days for a refund. Insure returns (UPS, FedEx USPS) as the refund. Insure returns (UPS, FedEx USPS) as the customer is responsible for lost or damaged materials. Returns after 30 days of original ship date are subject to an 8% restocking fee & credit will be issued for material purchase only. The customer is expected to pay all shipping charges. Call for more information. How to Return Materials: Family Development Resources, Inc. is not responsible Family Development Resources, Inc. is not responsible for returns lost or damaged through the U.S. Mail. 1. Enclose a copy of the invoice to insure proper credit. 2. Carefully package the materials to avoid damage during shipment. 3. Return materials by an insured carrier. Return shipping charges are the responsibility of the customer. Return Materials to: Return Materials to: Timpanogos Press / Family Development Resources, Inc. 3739 West 2270 South, Suite D West Valley City, UT 84120 Copyright and Use Agreement: All materials in this catalog are copyrighted. Their reproduction or adaptation, in whole or in part, for any purpose or by any process, without prior written permission from Family Development Resources, Inc. (FDR) is a violation of copyright law. This policy also applies to all tests and all test materials, including quoted materials found in manuals, brochures or books. Submitting a completed order form or purchase order, or paying part or all of a FDR invoice, implies acceptance of these terms and conditions by the purchaser. 80